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  • Welcome to CQEL's Title 5 Tool
  • General Provisions
    • Definitions
    • Eligibility for Funding
  • Selection of Contractors
    • Application Review
    • Appeals for Request for Applications
    • Award of Contract
    • Contractor Eligibility for State Child Care Facilities Fund
  • State Child Care Facilities Fund
    • Priorities for State Child Care Facilities Fund (GAIN)
    • Funding Award Procedures for State Child Care Facility Funds
  • Contingency Funds for Alternative Payment Programs
    • Application for Contingency Funds for Alternative Payment Programs
    • Continued Funding for Alternative Payment Programs
  • General Requirements
    • Scope of General Requirements
    • Definitions - General Requirements
    • Notification of Address Change - General Requirements
    • Materials Developed with Contract Funds
    • Prohibition Against Religious Instruction or Worship
    • Prohibition Against Presigned Checks, Child Development Division Prior Written Approval
    • Prohibition Against Loans and Advances
    • Compliance with Title 22 California Code of Regulations
    • Contracts with Multiple Service Areas
    • Compliance Reviews of Contractors
    • Contractor's Termination for Convenience
    • Title, Use, Disposition and Retention of Equipment
    • Subcontracts Excluded from Scope of This Article
    • Private Contractors
    • Prior Child Development Division Approval
    • Required Subcontract Provisions
    • Audit Requirements for Subcontracts
  • Costs
    • General Standards - Costs
    • Specific Items of Reimbursable Costs
    • Nonreimbursable Costs
    • Charging of Expenditures
    • Recoupment of Advanced Contract Funds
    • Use of Subsidized Parent Fees
    • Prior Approval for Certain Capital Outlay Expenditures
    • Prior Approval for Out-of-State Travel
  • Determination of Reimbursement
    • Determination of Reimbursable Amount
    • Reduction, Withholding, and Cancelling Apportionments to Contractors
    • Order of Expenditure
  • Accounting and Reporting Requirements
    • General Provisions for Accounting
    • Child Development Fund; Interest Bearing Accounts
    • Enrollment and Attendance Accounting
    • Verification of Excused Absence Policies
    • Abandonment of Care
    • General Recordkeeping Requirements
    • Attendance and Expenditure Reports
    • Service Data Report for Resource and Referral Programs
    • Report Data
    • Audits and Auditors
    • Review of Audit by the California Department of Education Office of External Audits
    • Delinquent Audits, One-Time Extension, Liability for California Department of Education Audit Costs
  • Utilization of the Regional Market Rate Ceiling
    • Applicable Regulations
    • Definition - Applicable Regulations
    • Application of Regional Market Rate Ceilings
    • Reimbursement Rate Categories
    • Adjustment for Evenings and/or Weekends for Licensed Providers
    • Adjustment for Children with Exceptional Needs
    • Limitations on Reimbursement
    • Other Reimbursable Fees
    • Reimbursable Hours of Care
    • Reimbursement to Multiple Providers
  • General Child Care Programs
    • Scope of General Child Care Programs
    • Definitions - General Child Care Programs
    • Family Data File Contents
    • Initial Certification of Eligibility
    • Recertification of Eligibility
    • A Family's Right to Voluntarily Request Changes
    • Application for Services Contents
    • Documentation and Determination of Family Size
    • Documentation of Eligibility: Income and Family Fees
    • Income Calculation
    • Documentation of Public Assistance
    • Documentation of Need
    • Documentation of Need: Employment
    • Documentation of Need: Service Limitations
    • Documentation of Need: Seeking Employment
    • Documentation of Need: Educational Programs
    • Documentation of Need: Vocational Training
    • Documentation of Need: Parental Incapacity
    • Documentation of the Child's Exceptional Needs
    • Documentation of Eligibility and Need: Homelessness
    • Documentation of Need: Seeking Permanent Housing
    • Documentation of Child Protective Services
    • Certification of Federal Eligibility for the Federal Based Migrant Program
    • Notice of Action: Application for Services
    • Notice of Action: Recipient of Services
  • Admission Policies and Procedures
    • Admission Policies and Procedures: Interview
    • Admission Priorities, Waiting List, and Displacement
    • Residency Requirements
  • Parent Fees
    • Fee Schedule
    • Fee Assessment: Explanation to Parents
    • Exceptions to Fee Assessment
    • No Additional Payments or Costs Exceptions
    • Credit for Fees Paid to Other Service Providers
    • Receipt for Payment of Fee; Retention of Copy for Records
    • Advance Payment of Fees, Delinquent Fees, and Notice of Delinquency
    • Plan for Payment of Delinquent Fees
    • Consequences of Nonpayment of Delinquent Fees
    • Confidentiality of Records
  • Due Process Requirements
    • Approval or Denial of Child Care and Development Services
    • Changes Affecting Service
    • Clients Request for a Hearing: Rules and Procedures
    • Appeal Procedure for Child Development Division Review
    • Contractor Compliance with Child Development Division Decision
  • Campus Child Care Program
    • Applicable Regulations - Campus Child Care Program
  • Federal Based Migrant Program
    • Scope of Applicable Regulations
  • Eligibility and Enrollment Priorities
    • Enrollment Priorities
    • Eligibility Certification for Federal Based Migrant Programs
    • Migrant Student Record Transfer System
  • State Based Migrant Program
    • Applicable Regulations - State Base Migrant Program
    • Eligibility Criteria - State Based Migrant Program
    • Priorities for Enrollment, Waiting List, Displacement Order - State Based Migrant Program
  • Severely Handicapped Program
    • Applicable Regulations - Severely Handicapped Program
    • Eligibility - Severely Handicapped Program
    • Additional Basic Data File Requirements - Severely Handicapped Program
    • Minimum Hours of Operation - Severely Handicapped Program
  • Alternative Payment Program
    • Applicable Regulations - Alternative Payment Programs
    • Definitions - Alternative Payment Programs
    • Provider Rate for Family Co-Payment - Alternative Payment Programs
    • Information on Contractor Policies - Alternative Payment Programs
    • Information to Be Given to Parents - Alternative Payment Programs
    • Procedures for Provider Participation - Alternative Payment Programs
    • Written Materials to Be Given to Providers - Alternative Payment Programs
  • Receipt of Notification of Temporary Suspension or License Revocation
    • Notification of Parents and Facilities
    • Receipt of Notification of Probationary Status of Facility from Resource and Referral Program
  • Services and Payments
    • Notification of Ineligible Status of a License-Exempt Provider
    • Plan for Continuity of Service and Expenditures
    • Plan for Provider Payments
    • Eligible Providers for Alternative Payment Program
    • Provisional Child Care
    • Offset of Parent Fees Paid to Providers
    • Basic Data File: Receipt of Supportive Services
  • Records
    • Records on File Concerning In-Home Service Providers
    • Records on File Concerning Service Providers
  • Resource and Referral Program
    • Applicable Regulations - Resource and Referral Program
    • Definitions - Resource and Referral Program
    • Service Area - Resource and Referral Program
    • No Fees Charged for Referral Services - Resource and Referral Program
    • Resources Available for Service Providers - Resource and Referral Program
    • Written Referral Policies - Resource and Referral Program
    • Maximizing Parental Choice - Resource and Referral Program
    • Confidentiality of Information - Resource and Referral Program
    • Complaint Procedures - Resource and Referral Program
    • Notification of Temporary Suspension, License Revocation, or Probation
    • Reinstatement of Provider or Facility at Conclusion of Probation or Temporary Suspension
  • Program Quality
    • Scope of Program Quality
    • Definitions - Program Quality
    • Program Philosophy, Goals and Objectives - Program Quality
    • Developmental Profile - Program Quality
    • Education Program - Program Quality
    • Staff Development Program - Program Quality
    • Parent Involvement and Education - Program Quality
    • Health and Social Services - Program Quality
    • Community Involvement - Program Quality
    • Nutrition - Program Quality
    • Program Self-Evaluation Process - Program Quality
    • Parent Survey - Program Quality
    • Environment Rating Scales - Program Quality
  • Staffing Ratios
    • Staffing Ratios for Early Learning and Care Programs
    • Commingling of Age Categories
    • Staffing Ratio Variance
  • Waiver of Qualifications for Site Supervisor
    • Qualifications for Site Supervisor: Conditions
  • Appeal and Dispute Resolution Procedures
    • Scope of Appeal and Dispute Resolution Procedures
    • Termination, Suspension, and Major Reductions in Contract
    • Contractor's Responsibility After Notice of Termination or Notice of Decision
    • Administrative Review of Changes in Contract Status
    • Conditional Status Imposed During the Contract Period
    • Conditional Status Addendum
    • Monthly Reports: Inventory of Equipment
    • Duration of Conditional Contract Status
    • Resolution of Contract Administration Disputes
  • CalWORKs, Early Learning, and Care Programs
    • Definitions - CalWORKs, Early Learning, and Care Programs
    • General Provisions - CalWORKs, Early Learning, and Care Programs
    • Family Eligibility - CalWORKs, Early Learning, and Care Programs
    • Child Eligibility - CalWORKs, Early Learning, and Care Programs
    • Eligibility Duration - CalWORKs, Early Learning, and Care Programs
  • Enrollment into CalWORKs Stage 2
    • Enrollment into CalWORKs Stage 2 by Transfer from a Stage 1 CalWORKs Agency.
    • Enrollment into CalWORKs Stage 2 When Transferring from Another CalWORKs Stage 2 Agency
    • Enrollment into CalWORKs Stage 2 When NOT Transferring from Another CalWORKs Agency
    • CalWORKs Stage 2: Twelve-Month Eligibility
    • Recertification of Eligibility for Stage 2 CalWORKs
    • Requirement to Report when Income Exceeds Statutory Threshold for Income Eligibility - CalWORKs
    • The Family's Right to Voluntarily Request Changes - CalWORKs
    • Eligible Providers for Stage 2 Services - CalWORKs
  • Requirements for Family Data File for CalWORKs
    • Family Data File - Stage 1 or Stage 2 - CalWORKs
  • Provider Payments and Parent Fees for CalWORKs
    • Provider Payments - CalWORKs
    • Parent Fees and Co-payments - CalWORKs
  • Program Policies for CalWORKs
    • Contractor Responsibilities - CalWORKs Program Policies
    • Data Reporting - CalWORKs Program Policies
    • Program Quality - CalWORKs Program Policies
    • Parental Appeals - CalWORKs Program Policies
    • Notice of Action Requirements - CalWORKs Program Policies
  • CalWORKs Stage 3 Child Care Program
    • General Provisions - CalWORKs Stage 3 Child Care Program
    • Family Eligibility - CalWORKs Stage 3 Child Care Program
    • Child Eligibility - CalWORKs Stage 3 Child Care Program
    • Eligibility Duration - CalWORKs Stage 3 Child Care Program
  • Enrollment into CalWORKs Stage 3
    • Enrollment into CalWORKs Stage 3 By Transfer from Another CalWORKs Agency
    • CalWORKs Stage 3: Twelve-Month Eligibility
    • Recertification of Eligibility for CalWORKs Stage 3 Services
    • Requirement to Report When Income Exceeds Statutory Threshold for Income Eligibility - CalWORKs
    • The Family's Right to Voluntarily Request Changes - CalWORKs
    • Eligible Providers for CalWORKs Stage 3 Services
    • Family Data File - CalWORKs Stage 3 Child Care Program
    • Provider Payments and Parent Fees - CalWORKs Stage 3 Child Care Program
    • Parent Fees and Co-Payments - CalWORKs Stage 3 Child Care Program
    • Contractor Responsibilities - CalWORKs Stage 3 Child Care Program
    • Data Reporting - CalWORKs Stage 3 Child Care Program
    • Quality - CalWORKs Stage 3 Child Care Program
    • Parental Appeals - CalWORKs Stage 3 Child Care Program
    • Notice of Action Requirements - CalWORKs Stage 3 Child Care Program
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  1. General Child Care Programs

A Family's Right to Voluntarily Request Changes

18082.3

(a) A family may, at any time, voluntarily request to reduce a family fee or increase their certified schedule, and shall provide applicable supporting documentation for the requested change.

(b) When a family voluntarily requests to reduce their family fee, the contractor shall:

(1) Use the documentation provided by the parent to reduce the family fee, if applicable, pursuant to sections 18083.1, 18084 and 18084.1;

(2) Within 10 business days after receipt of applicable documentation, issue a Notice of Action pursuant to section 18095;

(3) Only use any information received to reduce the family fee, if applicable. No other changes to the certified schedule shall be made unless requested by the family pursuant to subsection (e) below.

(c) Notwithstanding any other law or regulation, the effective date of any family fee reduction shall be the first day of the subsequent month.

(d) When a family voluntarily requests an increase to their certified schedule, the contractor shall:

(1) Use the documentation provided by the parent to increase the certified schedule;

(2) Within 10 business days after receipt of applicable documentation, issue a Notice of Action pursuant to section 18095;

(3) Notwithstanding any other law or regulation, make the effective date of the increase in certified schedule immediate. For contracted center-based programs, including those that provide services through a Family Child Care Home Education Network, this is based on hours of operation and space availability, as applicable; and

(4) Only use any information received to increase the certified schedule. No other changes to the certified schedule shall be made.

(e) When a family voluntarily requests a reduction to their certified schedule, the parent shall:

(1) Submit a written request that includes:

(A) Days and hours per day requested; and

(B) Date of the proposed reduction of their certified schedule

(2) Acknowledge in writing that they understand that they may retain their current certified schedule and that a decrease to their certified schedule would replace their current schedule, and if they choose to increase their certified schedule at a later time, they will be required to provide additional documentation.

(f) Upon receipt of the parent's written request in subsection (e), the contractor shall:

(1) Notify the family in writing of the parent's right to continue to bring the enrolled child pursuant to the original certified schedule and that a decrease to their certified schedule would replace their current schedule, and if the parent chooses to increase their certified schedule at a later time, they will be required to provide additional documentation; and

(2) Use the documentation provided by the parent to reduce the certified schedule, as applicable;

(3) Issue a Notice of Action pursuant to section 18095;

(4) Notify the family in writing that the family may voluntarily request to reduce their family fee due to a reduction of their certified schedule by following the process outlined in subsections (a) and (b) above; and

(5) Only use any information received to reduce their certified schedule. No other changes to the certified schedule shall be made.

NOTE: Authority cited: Sections 8261, 8263 and 8269, Education Code. Reference: Sections 8261, 8263 and 8263.1, Education Code; and 45 Code of Federal Regulations Section 98.21.

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